"Innovations can be found in the interface between the possibilities of new technologies and human behavior."
Innovation Services helps to answers the changing demands of consumer and workplace behavior. Creativity, service design, and innovation methods are the key elements.
Digital transformation is the integration of digital technology into all areas of a business, resulting in fundamental changes in how a business operates and the value they deliver to their customers. Find out how digitalisation can help transform your business:
Digital transformation with analytics-based segmentation and socially-informed knowledge will give businesses better customer understanding and thus able to create seamless, responsive and efficient experiences across all channels and at every touchpoint.
Advanced data analytics and intelligent automation play important roles in the digitalization of the sales process by providing accurate insights/predictions on customer behaviours and hence allowing salespersons to make the right business actions.
Digital transformation helps business operations to move away from manual processes and switch to automation which not only boosts the overall performance but also makes the process transparent and easily managed.
Digital transformation also enables remote working and provides employees with access to technology and services on demand, more efficient communication tools, hence delivering an environment that enables employees to achieve.
There is a need for keeping up with the ever-changing demands of customers and businesses need to develop a customer-obsessed process that can react quickly to these changes. This can be achieved by applying analytics of data from various sources and processes: such as customer and employee feedback.
Digitalization will help speed up market data gathering process and then analyze the information to reduce the time-to-market down to months and even weeks.
Digitalization is becoming a key driver for the decision-making process in many organizations. Big data, machine learning, A.I, cloud services,… provide abundant real-time, accurate, high-quality, well-structured information required for business decision making. These intelligent tools allow users to conduct analyses with interactive real-time data to have better, faster and lower-risk decisions.
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Kwork Innovation will provide you with the best possible customer/patient/employee experience through our digital services.
Artificial Intelligence and Robotics
Enhance, accelerate and improve decision-making. Personalize and automate.
The popularity of instant messaging and chat has surprised everyone. Facebook examined 8 different countries, and 51% of people reported messaging has replaced other communication methods . Chat is the most popular customer service channel.
From online training to advertising: Digitalisation offers new pathways to reach, communicate and influence.